Explanation behind our return policy

Explanation behind our return policy

When it comes to purchasing piercing jewelry, it's important to understand the policies and reasons behind why certain items may be non returnable. In this blog post, we will explore the reasons why our piercing jewelry is non returnable and how it benefits both the customers and the industry as a whole.

1. Hygiene and Safety

Piercing jewelry is a highly personal item that comes into direct contact with the body. For hygiene and safety reasons, it is crucial that once a piece of jewelry has been used or worn, it cannot be returned. This policy ensures that customers receive brand new, sterilized jewelry that has not been in contact with anyone else's body fluids or skin.

2. Preventing the Spread of Infections

Piercing jewelry, especially those used for body piercings, can potentially harbor bacteria, viruses, and other pathogens. By implementing a non returnable policy, we can help prevent the spread of infections. Once a piece of jewelry has been used, it is important that it is properly disposed of or sterilized to eliminate any potential risks.

3. Maintaining Quality Standards

At our company, we take pride in providing high-quality piercing jewelry to our customers. By enforcing a non returnable policy, we can ensure that the jewelry we sell meets our strict quality standards. This means that every piece of jewelry that leaves our facility is brand new, free from defects, and meets all safety regulations.

4. Avoiding Counterfeit Returns

The jewelry industry, unfortunately, faces the challenge of counterfeit products. By implementing a non returnable policy, we can minimize the risk of customers returning counterfeit jewelry. This helps protect our customers from unknowingly purchasing fake products and maintains the integrity of our brand.

5. Encouraging Responsible Purchasing

By making our piercing jewelry non returnable, we encourage customers to make informed decisions before making a purchase. It prompts them to carefully consider their choices, ensuring that they select the right size, style, and material for their needs. This helps reduce unnecessary returns and promotes responsible purchasing habits.


While we understand that the non returnable policy may be inconvenient for some customers, it is crucial for maintaining hygiene, safety, and quality standards in the piercing jewelry industry. By adhering to this policy, we can ensure that our customers receive the best possible products and help prevent the spread of infections. We appreciate your understanding and support in making the piercing jewelry industry a safer and more reliable place.

Do not hesitate to contact us if you have any questions. We are happy to help!

ARAKNA Body Jewelry
4081 Boul St-Laurent,
Montréal, Québec

Leave a comment